We’re looking for a friendly, reliable, and solution-oriented Customer Service Representative to join our team. As the first point of contact for our customers, you’ll play a key role in delivering excellent service and ensuring a positive experience with our company. If you’re a good communicator, enjoy problem-solving, and take pride in helping others, we want to hear from you!
Respond to customer inquiries via phone, email, chat, or in-person
Assist with orders, returns, product information, and troubleshooting
Resolve customer concerns with patience and professionalism
Document interactions and follow up on open issues
Work closely with other departments to address customer needs
Maintain a positive, empathetic, and professional attitude in all interactions
Stay up to date on products, services, and company policies
High school diploma or equivalent; associate degree a plus
Previous customer service experience preferred, but not required
Excellent communication and interpersonal skills
Strong problem-solving abilities and attention to detail
Comfortable using computers, email, and basic software tools
Able to work in a fast-paced environment and manage multiple tasks
A team player with a positive, can-do attitude
Competitive pay and performance bonuses
Paid time off, holidays, and employee discounts
On-the-job training and ongoing support
Opportunities for growth and advancement
A supportive, team-oriented work environment
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