Job Description
Description Position at JBS USA
Claims Analyst
Purpose and Scope/General Summary: The JBS Prepared team is looking for a Claims Analyst. This person will respond to notifications of discrepancies reported by customers, truck lines, plant personnel, sales, field reps, customer service, etc. These notifications may be in regard to product integrity, quality, damage and/or count discrepancies. It is the role of the Claims Specialist to act as mediator between the outside parties and internal personnel to resolve issues in an efficient and effective manner while being able to sustain good relationships with all parties.
Responsibilities:
- Demonstrate strong Customer Service with ability to make decisions to mitigate losses quickly.
- Communicate with a sense of urgency to customers, carriers, and plants via phone and email.
- Investigate root cause of claims (transportation, plant, sales, customer error, etc.)
- Obtain required documentation needed to determine liability quickly.
- Review documentation and determine if the parties involved have provided the required information to process a claim.
- Gather data and relay it to sales teams to problem solve for customer accounts.
- Enter claims in Esker to be processed.
- Ability to process all claims, deductions, and customer DSO in designated time frames.
- Other duties as assigned
Qualifications:
- Associate's or Bachelor's Degree in Finance, Accounting, Business, Economics, or related field preferred.
- Excellent and professional communication skills (verbal and written).
- Self-driven to learn and adapt quickly.
- Motivated team player.
- Ability to work in multiple types of computer systems.
- Extremely organized with ability to multitask.
- Determined to work projects through to completion even when outside the scope of the department.
- Prior experience handling customer accounts i.e., accounts receivables, claims, deductions and DSO preferred.
- Understands cash application processes in order to assist customer accounts preferred.
- SAP experience preferred.
- Can perform the functions of the job with or without a reasonable accommodation.
- As a salaried position with the company, you may be required to travel at some point to other facilities, to attend Company events, or as a representative of the Company in other situations. Unless otherwise specified in this posting, the amount of travel may vary and the most qualified candidate must be willing and able to travel as business needs dictate.
The applicant who fills this position will be eligible for the following compensation and benefits:
- Benefits: Vision, Medical, and Dental coverage begin after 60 days of employment;
- Paid Time Off: sick leave, vacation, and 6 company observed holidays;
- 401(k): company match begins after the first year of service and follows the company vesting schedule;
- Base salary range of $56,485 - $60,000;
- Incentive Pay: This position is eligible to participate in the Company's annual bonus plan, the amount of bonus varies and is subject to the standard terms and conditions of the incentive program; and
- Career Development: Our company is dedicated to supporting professional growth by offering continuous learning opportunities and a focus on career growth through various learning and development programs.
For individuals assigned and/or hired to work in states where it is required by law to include a reasonable estimate of the compensation for any given position, compensation ranges are specific to those states and takes into account various factors that are considered in making compensation decisions, including but not limited to a candidate's relevant experience, qualifications, skills, competencies, and proficiencies for the role.
This position does not have an application deadline. We will continue to recruit until the position has been filled.
The Company is dedicated to ensuring a safe and secure environment for our team members and visitors. To assist in achieving that goal, we conduct drug, alcohol, and background checks for all new team members post-offer and prior to the start of employment. The Immigration Reform and Control Act requires that verification of employment eligibility be documented for all new employees by the end of the third day of work.
About us: JBS USA is a leading global food company providing diversified, high-quality products to customers in approximately 100 countries on six continents. Our team members and facilities in the United States allow us to offer a diverse portfolio of fresh, value added and branded beef, pork, chicken and prepared foods products. JBS USA is also the majority shareholder of Pilgrim's, the largest poultry company in the world. JBS USA employs more than 72,000 team members in 31 United States and Canada. Our corporate office is located in beautiful Greeley, Colorado, where our 1,200 team members onsite enjoy more than 300 days of sunshine a year.
Our mission: To be the best in all that we do, completely focused on our business, ensuring the best products and services to our customers, a relationship of trust with our suppliers, profitability for our shareholders and the opportunity of a better future for all of our team members.
Our core values are: Availability, Determination, Discipline, Humility, Ownership, Simplicity, Sincerity
EOE, including disability/vets
Unsolicited Assistance: JBS and its companies do not accept unsolicited assistance from any recruitment vendors for any of our open jobs. All resumes or candidate profiles submitted by recruitment vendors or headhunters to any employee at JBS and its companies or via the applicant tracking system, in any form without a valid written request and search agreement previously approved by HR, will be solely owned by JBS and its companies. No fees will be paid should the candidate be hired by JBS and its companies because of an unsolicited referral.
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